Two-Factor Authentication
Two-factor authentication (2FA) adds an extra layer of security to your Doughsense account. When enabled, you'll need both your password and a verification code from an authenticator app to sign in. Doughsense calls it Two-step, and it lives in Sign-in and security, under Account in Settings.
We strongly recommend enabling two-factor authentication to protect your financial data. It only takes a minute to set up.
How to Turn On Two-Step
- Sign in to Doughsense at app.doughsense.com
- Open Settings, then Sign-in and security
- Click Two-step, which reads Off
- Open your authenticator app (e.g. Google Authenticator, Authy, or 1Password)
- Scan the QR code displayed on screen, then click Next
- Enter the 6-digit verification code from your authenticator app, then click Verify
- Save your recovery codes in a secure location, then click Done
Recovery codes are the only way to access your account if you lose your authenticator device. Store them somewhere safe, such as a password manager or a printed copy kept securely.
Signing In with Two-Step
Once two-step is on, signing in requires two steps:
- Enter your email and password as usual
- Enter the 6-digit code from your authenticator app
The code changes every 30 seconds, so enter the current one displayed in your app.
Recovery Codes
When you enable 2FA, you'll receive a set of one-time recovery codes. Each code can only be used once.
What Are Recovery Codes?
Recovery codes are backup codes that let you sign in if you can't access your authenticator app. They're essential for account recovery.
How to Use a Recovery Code
- On the sign-in screen, enter your email and password
- When Doughsense asks for your two-step code, choose Use a recovery code instead
- Enter one of your unused recovery codes
- You'll be signed in successfully
Regenerating Recovery Codes
If you've used most of your recovery codes or suspect they've been compromised:
- Open Settings, then Sign-in and security
- Click Recovery codes, which reads how many you have left
- Enter your password and the current code from your authenticator app, then click Regenerate
- Save the new codes in a secure location
Regenerating recovery codes immediately invalidates all previous codes. Make sure to update your stored copies.
How to Turn Off Two-Step
- Open Settings, then Sign-in and security
- Click Two-step, which reads On
- Enter your password and the current code from your authenticator app, then click Turn off two-step
Locked Out?
If you've lost access to both your authenticator app and your recovery codes:
- Check for unused recovery codes. Look in your password manager, notes, or anywhere you may have saved them
- Contact support. Email support@doughsense.com with your account email address. We'll verify your identity and help you regain access
To avoid being locked out, always keep your recovery codes in a secure but accessible location, and consider setting up your authenticator app on more than one device.
Supported Authenticator Apps
Any app that supports time-based one-time passwords (TOTP) will work with Doughsense, including:
- Google Authenticator
- Authy
- 1Password
- Microsoft Authenticator
- Bitwarden
Need Help?
If you have questions about two-factor authentication:
- Email: support@doughsense.com