Delete Your Account
How to permanently delete your Doughsense account and all associated financial data. Includes data retention policy and account recovery information.
3 min read
Account deletion is permanent and cannot be undone. All your data will be permanently removed.
How to Delete Your Account
Method 1: From the App
- Sign in to Doughsense at app.doughsense.com
- Go to Settings > General
- Scroll to the Danger Zone section
- Click Delete Account
- Confirm deletion in the dialog
- Your account will be deleted immediately
Method 2: Email Request
If you cannot access the app, you can request account deletion via email:
Email: support@doughsense.com/a> Subject: Account Deletion Request Include:
- The email address associated with your account
- A statement confirming you want to delete your account
We will process your request and send confirmation when complete.
What Gets Deleted
When you delete your Doughsense account, we permanently remove:
Personal Information
- Email address
- Name and profile information
- Authentication credentials
- Device identifiers
Financial Data
- All accounts (bank, credit cards, investments, etc.)
- Transaction history
- Budget configurations
- Financial goals and plans
- Net worth tracking data
- Cash flow projections
- Custom categories and tags
App Data
- App preferences and settings
- Subscription information
- Usage analytics linked to your account
- Export history
Data Retention Policy
| Data Type | Retention Period | Reason |
|---|---|---|
| Account data | Deleted immediately | User request |
| Backup data | Removed within 30 days | System synchronisation |
| Subscription records | 90 days after deletion | Billing compliance |
| Anonymised analytics | May be retained | Product improvement |
| Legal records | As required by law | Legal compliance |
Important Considerations
- Export your data: Use the export feature to download your financial data
- Cancel subscriptions: Active subscriptions will be cancelled
- Save important information: Once deleted, we cannot recover your data
Subscription Cancellation
If you have an active subscription:
- Your subscription will be cancelled through Stripe
- You will retain access until the end of your current billing period
Account Recovery
- Account deletion is permanent and irreversible
- We cannot recover deleted accounts or data
- You can create a new account with the same email address after deletion
- A new account will start fresh with no previous data
Alternative: Pause Your Account
If you're unsure about permanent deletion, consider these alternatives:
- Remove sensitive data: Delete specific accounts or transactions while keeping your account
- Sign out: Simply sign out without deleting your account
- Cancel subscription: Your subscription will be cancelled but your data is preserved. You can resubscribe anytime to regain access
Need Help?
If you have questions or need assistance with account deletion:
- Email: support@doughsense.com/a>
- Include: Your account email and specific concerns
Legal Rights
Depending on your location, you may have additional rights under data protection laws:
- GDPR (EU/UK): Right to erasure ("right to be forgotten")
- CCPA (California): Right to delete personal information
- Other regions: Local data protection laws may apply
We respect all applicable data protection regulations and will process your deletion request accordingly.